Online research when to stop

Online searching: When to stop

When you’re using online sources for in-depth research or investigations, it’s easy to get lost in a hyperlinked rabbit hole or two. Even if you have a strategy and a focus, one thing leads to another, and, before you know it, you’ve spent too much time online, with too few results. So, how do you […]

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missing puzzle piece

5 things you can’t find online & what to do about it

As someone who specializes in gathering and analyzing online information, I’ll be the first to admit that you can’t find everything on the web. When you’re digging deep for hard-to-find answers to client questions, relying on just online research may leave gaps, which–in our business–can be costly. That’s why it’s important for researchers and investigators […]

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Discovery Walk sign

Search vs. Discovery

When we’re at the library, there are generally two methods for finding books or other items in the collection. We can search the catalog for specific titles, authors, or subjects that interest us. Or, we can browse the shelves or scan suggested reading lists to see what looks interesting.  It’s the same with online research. Most […]

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Too much information

Top post: Too much information – Now what?

This post was originally published on September 16, 2019. TMI. Too much information. Can the results of an investigation or research project provide so much information that it’s overwhelming? To you and your client? A recent question from a colleague reminded me that it’s not always about finding too little or, worse, no information. Here’s […]

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Mind the gap - What's missing

What’s missing from your research?

As an investigator or researcher, what you don’t find is often as important as what you do find – if not more. To be thorough, you need to be mindful of what you can and can’t deliver to your client. A recent case reminded me of this important lesson, and I’d like to share what […]

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separating fact from fiction

Fact or fiction? – How to avoid misinformation on the web

It’s nothing new. We’ve been relying on the web and social media for the information we need for a long time. In the age of self-isolation, uncertainty, and new threats, though, we’re doing it more than ever. These days, it seems that the web has become our primary source of news and other critical information. […]

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Text sign showing Are You Ready Question. Conceptual photo Be Prepared Motivated Warned Readiness Aware written on Notebook Book on the Green background Marker and Pen next to it.

Searching online public records – How to prepare

Searching public records such as corporation filings, recorded documents, and court records can be the most challenging type of online research – even for the professionals. I’ve been searching online information for more than 20 years, and public records never cease to amaze me. No uniformity among jurisdictions, missing records, clunky search tools, and other […]

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information overload

Too much information: Now what?

TMI. Too much information. Can the results of an investigation or research project provide so much information, that it’s overwhelming? To you and your client? A recent question from a colleague reminded me that it’s not always about finding too little or, worse, no information. Here’s what what happened during a background investigation she was […]

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Can you trust what you find online?

Buyer beware: Can you trust your information sources?

In a recent post, I talked about the importance of verifying your sources, and, in response, many of you have asked me this: “How do I know if I can trust the information I find?” The short answer? You really can’t. Fake news and bad information are not new. Librarians have been curating collections for […]

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