information overload

Too much information: Now what?

TMI. Too much information. Can the results of an investigation or research project provide so much information, that it’s overwhelming? To you and your client? A recent question from a colleague reminded me that it’s not always about finding too little or, worse, no information. Here’s what what happened during a background investigation she was […]


Can you trust what you find online?

Buyer beware: Can you trust your information sources?

In a recent post, I talked about the importance of verifying your sources, and, in response, many of you have asked me this: “How do I know if I can trust the information I find?” The short answer? You really can’t. Fake news and bad information are not new. Librarians have been curating collections for […]