Inspirational quote: Go the extra mile. It's never croweded.

Beyond completion: The art of going the extra mile with deliverables

As an investigator or researcher, it’s easy to get caught up in simply answering client questions, meeting deadlines, and checking tasks off our to-do list. The true mark of excellence, though, lies in going beyond the bare minimum and delivering work that exceeds expectations. We can do that by “going the extra mile” and delivering […]

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typewriter, candle and books of a writer

Tips for becoming a better writer

After 22 years in business, I’ve learned that writing is one of my biggest business assets. As a private investigator, my findings mean nothing if I can’t explain them to my clients clearly and succinctly. I blog and write articles to learn and to share what I’m learning with colleagues. For some reason, though, at […]

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Step by step concept on the wooden desk background

After the search – What’s next?

As a professional investigator, I specialize in research, so most people assume I spend my days asking questions and running online searches. They picture me completing the search and sending results to my clients. Found it. Now I’m done. Move on to the next search. But, as you’ve heard me say, there’s more to research […]

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Small Steps Big Changes for client reports

Top post: 10 small changes for transforming your client reports

It’s time for another of rerun of a top post for the year. This was originally posted in April 2019. I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we […]

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Small Steps Big Changes for client reports

10 small changes for transforming your client reports

I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we tend to aim for a major overhaul, which can be daunting – often preventing us from getting started. Instead, says, […]

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Writing reports that get read - and used

Writing reports that get read – and used

“There is a simple way to package information that, under the right circumstances, can make it irresistible. All you have to do is find it.” -Malcolm Gladwell The Tipping Point Last week I had the honor of speaking at the DFW Fraud Conference, hosted by the Dallas Chapter of the Association of Certified Fraud Examiners. […]

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