Confirming what you know and finding what you don't
Some of the best client management tips come from the parenting experts. No, I’m not advocating that we treat our clients like children. In fact, my favorite advice is based on the Golden Rule and treating children–and our clients–like equals. Treat them just the way you would want to be treated if the roles were […]
As I write this, my husband and I are selling our house – our home for the past 27 years. When I think back on the months of preparing our home for sale, I see a lot of parallels with owning a business and some lessons learned. So, what can a business owner learn from […]
I recently responded to a reporter’s HARO (Help A Reporter Out) request for the best and worst business advice I’ve received and my advice for future business owners. My response was published along with others’ in a series by BestCompany.com. Here’s what I said. Credit goes to Mary Ellen Bates for the best business advice […]