words depicting turning data into information

Information literacy – What it is and why you should care

As many of you know, I’m a former librarian–although, once a librarian, always a librarian. I still use the information skills I learned on the job and in grad school on a daily basis, and I still teach them through this blog and through my social media, presentations, and online courses. When I say “information […]

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Step by step concept on the wooden desk background

After the search – What’s next?

As a professional investigator, I specialize in research, so most people assume I spend my days asking questions and running online searches. They picture me completing the search and sending results to my clients. Found it. Now I’m done. Move on to the next search. But, as you’ve heard me say, there’s more to research […]

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blank computer monitor to show that some things cannot be found online

Top post: Five things you can’t find online and what to do about it

This post was originally published in March 2021 As someone who specializes in gathering and analyzing online information, I’ll be the first to admit that you can’t find everything on the web. When you’re digging deep for hard-to-find answers to client questions, relying on just online research may leave gaps, which – in our business […]

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diagram showing 3-step process

Getting up to speed in a new industry – A 3-step approach

Investigations involve working with clients from a variety of industries, and that means learning about the environment in which they operate. It’s the only way to get to the heart of client concerns. For example, when I started working with my hedge fund clients years ago, all I knew about alternative investments was the Madoff […]

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step 1

Getting great search results – It starts at the source

Online searching is about much more than finding. Once you’ve run your searches, now what? And how did you get to the point of constructing some worthwhile searches? In a previous post, I listed several steps involved in the search process, and in this and future posts I’ll go into more detail about each step. […]

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lightbulbs showing creativity

Not enough Google results? – Time to get creative

Using Google for research and investigations can be a good news/bad news situation. The good news is that Google is a great starting point for finding answers and leads to even more answers. The bad news? Sometimes, it’s not so great. Most often, you get too much information, increasing the risk of missing something important. […]

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numbered list

3-step approach to online research

No matter what type of work that you do, gathering information is an important first step. Planning an investigation? Preparing for big business decision? Conducting due diligence? All require some digging into the backgrounds and actions of individuals or businesses, looking at industry trends and best practices, or generally getting smarter before taking action. A […]

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gavel, legal books, scales of justice

3 myths about online court searching

At one time, if you needed access to court records, you went to the courthouse and manually searched through paper filings. Thankfully, things have changed through the years, with more and more court records posted online. It’s made our jobs a lot easier, but it doesn’t come without its own set of myths and challenges. […]

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Online research when to stop

Online searching: When to stop

When you’re using online sources for in-depth research or investigations, it’s easy to get lost in a hyperlinked rabbit hole or two. Even if you have a strategy and a focus, one thing leads to another, and, before you know it, you’ve spent too much time online, with too few results. So, how do you […]

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missing puzzle piece

5 things you can’t find online & what to do about it

As someone who specializes in gathering and analyzing online information, I’ll be the first to admit that you can’t find everything on the web. When you’re digging deep for hard-to-find answers to client questions, relying on just online research may leave gaps, which–in our business–can be costly. That’s why it’s important for researchers and investigators […]

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