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Don’t let cognitive bias sidetrack your investigations

When you’re conducting research and investigations, it’s easy to get sidetracked by opinions, expectations, and wishful thinking. Sometimes we hope for or have too much invested in a particular outcome. Other times, we rely on our usual tools and techniques and don’t consider their limitations. The technical term is cognitive bias, and it means that […]


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Time to reflect

Once you’ve sent the client report, finished the strategic plan, learned what you didn’t know before, it’s tempting to stop there. After all, you completed the tasks you took on when you started, and now you have some answers. You’re not quite done, though. In previous posts, I’ve talked about the first five steps of […]


Carboard boxes and packaging materials - How you package your investigative report makes a difference.

Top skills for sharing insights, not just data

It’s an amazing time in the information world. We can Google for answers 24/7, and we don’t need to master Boolean logic to search most premium databases. Finding quality information is no longer just for librarians and other specialists. Where things get more difficult is putting it all together. Organizing your data from multiple sources, […]


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After the search, now what?

We search for information all the time. We make decisions, take actions, move toward a goal, all based on what we find. As you’ve heard me say, though, finding information is only part of the process. In previous posts, I’ve covered the first few steps in the process, including preparing for the search, selecting the […]


Search button on keyboard

Strategic searching for better results

I live and work in a new neighborhood, and there’s construction all around. I’ve watched (and heard) the crews work, and I’m always amazed at their efficiency. It’s a well-oiled machine, and one of the keys is that everyone on the crew knows not only what tools to use, but where to find them and […]


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Sources matter

When you’re looking for information, whether it’s for an investigation, strategic planning, or making decisions, your sources matter. Skipping a source or using the wrong ones will change your results and may lead you in the wrong direction. And you never know what you might be missing. In previous posts I talked about the Big6 […]


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Take the first step to better information

Happy New Year to all! As we roll into 2023, most of us do what people seem to do at this time of year. We start fresh and set new resolutions, make new goals, and vow to do better.. If your plans include some self-improvement or professional development, you might consider working on your information […]


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Information literacy – What it is and why you should care

As many of you know, I’m a former librarian–although, once a librarian, always a librarian. I still use the information skills I learned on the job and in grad school on a daily basis, and I still teach them through this blog and through my social media, presentations, and online courses. When I say “information […]

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