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Top post: Questions to ask before starting an investigation

I’m busy with holidays, client work, and completing a big new project (watch for announcements), so I’ll be running some oldies-but-goodies for the next month or so. Enjoy this one, originally published in March 2019. No matter the type of research or investigations that you do, it’s important to prepare. Before you start your interviews, […]

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Question mark speech bubble isolated on yellow background.

Questions to ask before starting an investigation

No matter the type of research or investigations that you do, it’s important to prepare. Before you start your interviews, online searches, surveillance, or whatever it is you do for your clients, you need to take this extra step to ensure success (like a happy client). It’s tempting to jump right in and get started […]

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Levels of due diligence background investigations

Due diligence investigations come in all flavors

A previous post described the differences between a due diligence background investigation and a basic background check and why you shouldn’t settle for less than what you need. After that post, a colleague made a great comment in a Twitter conversation that should be addressed. Fellow Certified Fraud Examiner Robert Gardner, pointed out that “…there’s […]

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Client Conversations

You want what? – Better results through client conversations

Measure twice, cut once. It doesn’t matter the activity. Time spent on preparation pays off in the end. Research and investigations are no different. Misunderstandings lead to poor results and unhappy clients (including bosses). Success depends on making the most of your initial conversation – the request for information. When I worked in libraries, we […]

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