Confirming what you know and finding what you don't
When you’re using online sources for in-depth research or investigations, it’s easy to get lost in a hyperlinked rabbit hole or two. Even if you have a strategy and a focus, one thing leads to another, and, before you know it, you’ve spent too much time online, with too few results. So, how do you […]
As someone who specializes in gathering and analyzing online information, I’ll be the first to admit that you can’t find everything on the web. When you’re digging deep for hard-to-find answers to client questions, relying on just online research may leave gaps, which–in our business–can be costly. That’s why it’s important for researchers and investigators […]
When we’re at the library, there are generally two methods for finding books or other items in the collection. We can search the catalog for specific titles, authors, or subjects that interest us. Or, we can browse the shelves or scan suggested reading lists to see what looks interesting. It’s the same with online research. Most […]
This post was originally published on September 16, 2019. TMI. Too much information. Can the results of an investigation or research project provide so much information that it’s overwhelming? To you and your client? A recent question from a colleague reminded me that it’s not always about finding too little or, worse, no information. Here’s […]
As an investigator or researcher, what you don’t find is often as important as what you do find – if not more. To be thorough, you need to be mindful of what you can and can’t deliver to your client. A recent case reminded me of this important lesson, and I’d like to share what […]
It’s nothing new. We’ve been relying on the web and social media for the information we need for a long time. In the age of self-isolation, uncertainty, and new threats, though, we’re doing it more than ever. These days, it seems that the web has become our primary source of news and other critical information. […]
Searching public records such as corporation filings, recorded documents, and court records can be the most challenging type of online research – even for the professionals. I’ve been searching online information for more than 20 years, and public records never cease to amaze me. No uniformity among jurisdictions, missing records, clunky search tools, and other […]
TMI. Too much information. Can the results of an investigation or research project provide so much information, that it’s overwhelming? To you and your client? A recent question from a colleague reminded me that it’s not always about finding too little or, worse, no information. Here’s what what happened during a background investigation she was […]
In a recent post, I talked about the importance of verifying your sources, and, in response, many of you have asked me this: “How do I know if I can trust the information I find?” The short answer? You really can’t. Fake news and bad information are not new. Librarians have been curating collections for […]