Confirming what you know and finding what you don't
One of the things I remember most about my late son, known in the restaurant world as Chef Denn, is our conversations about how preparation is the key to...
When you’re conducting research and investigations, it’s easy to get sidetracked by opinions, expectations, and wishful thinking. Sometimes we hope for or have too much invested in a particular...
This post was originally published in February 2022. As business professionals, we often need to know the ins and outs of a new industry. Maybe you have a new...
A couple of weeks ago, I attended what’s now become my must-attend professional event. It was the second annual, and second for me, Fraud Retreat, hosted by Jo Erven...
Once you’ve sent the client report, finished the strategic plan, learned what you didn’t know before, it’s tempting to stop there. After all, you completed the tasks you took...
If you own a small business, you probably don’t have a lot of time or much passion for marketing. When I first started as Phelps Research in early 2000,...
It’s an amazing time in the information world. We can Google for answers 24/7, and we don’t need to master Boolean logic to search most premium databases. Finding quality...
News and social media searching is a big part of most of our investigations. Without the news, I wouldn’t have learned about a company’s legal issues that never made...
We search for information all the time. We make decisions, take actions, move toward a goal, all based on what we find. As you’ve heard me say, though, finding...
I live and work in a new neighborhood, and there’s construction all around. I’ve watched (and heard) the crews work, and I’m always amazed at their efficiency. It’s a...