Confirming what you know and finding what you don't
As an investigator or researcher, it’s easy to get caught up in simply answering client questions, meeting deadlines, and checking tasks off our to-do list. The true mark of excellence, though, lies in going beyond the bare minimum and delivering work that exceeds expectations. We can do that by “going the extra mile” and delivering […]
After 22 years in business, I’ve learned that writing is one of my biggest business assets. As a private investigator, my findings mean nothing if I can’t explain them to my clients clearly and succinctly. I blog and write articles to learn and to share what I’m learning with colleagues. For some reason, though, at […]
As a professional investigator, I specialize in research, so most people assume I spend my days asking questions and running online searches. They picture me completing the search and sending results to my clients. Found it. Now I’m done. Move on to the next search. But, as you’ve heard me say, there’s more to research […]
It’s time for another of rerun of a top post for the year. This was originally posted in April 2019. I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we […]
I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we tend to aim for a major overhaul, which can be daunting – often preventing us from getting started. Instead, says, […]
“There is a simple way to package information that, under the right circumstances, can make it irresistible. All you have to do is find it.” -Malcolm Gladwell The Tipping Point Last week I had the honor of speaking at the DFW Fraud Conference, hosted by the Dallas Chapter of the Association of Certified Fraud Examiners. […]