Carboard boxes and packaging materials - How you package your investigative report makes a difference.

Top skills for sharing insights, not just data

It’s an amazing time in the information world. We can Google for answers 24/7, and we don’t need to master Boolean logic to search most premium databases. Finding quality information is no longer just for librarians and other specialists. Where things get more difficult is putting it all together. Organizing your data from multiple sources, […]

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Small Steps Big Changes for client reports

Top post: 10 small changes for transforming your client reports

It’s time for another of rerun of a top post for the year. This was originally posted in April 2019. I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we […]

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Small Steps Big Changes for client reports

10 small changes for transforming your client reports

I’m currently reading One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer, a book about taking small actions to ease into new habits. When we make any sort of change, we tend to aim for a major overhaul, which can be daunting – often preventing us from getting started. Instead, says, […]

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Writing reports that get read - and used

Writing reports that get read – and used

“There is a simple way to package information that, under the right circumstances, can make it irresistible. All you have to do is find it.” -Malcolm Gladwell The Tipping Point Last week I had the honor of speaking at the DFW Fraud Conference, hosted by the Dallas Chapter of the Association of Certified Fraud Examiners. […]

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Making information irresistible

What Makes Information Irresistible?

This is one of my favorite information-related quotes, because it describes so well why I love my job. I’m on a never-ending hunt for new and exciting ways to improve my reports and make the information I deliver irresistible. Yes, I need to stay up-to-date on all the latest and greatest tools and techniques for […]

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How to avoid TLDR

How to Avoid TLDR

We’ve all seen it, and – unfortunately – we’ve all contributed to it. TLDR, short for “Too long; didn’t read.” Think about it: Time is at a premium, our attention spans are shrinking, and we’re consuming information on some very small screens. People may not be spending a lot of time with your emails, client […]

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