Online investigations

The Smith Test

When searching online databases for public records or news articles, it’s essential to know how many years the database covers. For example, are you searching from 1982 forward, or does the database only go back as far as 1999? You need this information when you’re trying to be as comprehensive as possible – or to […]

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telephone research

6 tips for getting people to talk

It’s hard to believe that my book, Research on Main Street: Using the Web to Find Local Business and Market Information, was published four years ago last month. As the title suggests it’s about web research tips and techniques, but I emphasize throughout the book that you can’t find everything online. Maybe what you’re looking […]

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